Returns

If you’re not happy with a product you purchased from us, you may return the product as long as it follows our return policy. Please contact us to request a return authorization.

• Customers may request a return for refund within 30 days after delivery of the product.
• Custom products and services are non-returnable, but are covered by our manufacturers warranty.
• Clearance, final sale, and special order products are non-returnable.
• All returns require a Return Authorization number.
• All returns must be unused, and in original packaging. Product must be in new, resalable condition to receive a credit.
• All returns may be subject to a 10% restocking fee.
• All return shipping costs are the responsibility of the customer, unless otherwise directed.
• Collect shipments will be refused by the shipping department. We recommend you use a trackable shipping service and/or purchase shipping insurance on items valued over $100. Any damage claims that may need to be done on the returned items will be the responsibility of the customer.
• Once the item has been returned, inspected and approved, a credit will only be issued to the credit card used on the original payment. This may take a 7-14 business days to show up on your statement.